COVID-19 UPDATE

Due to the COVID-19 Virus, our office remains closed to the public until further notice.

During this closure, members of our staff may be working in our office or working remotely on any given day. However, regardless of where they are working, staff members are available by phone or email during our regular business hours to answer any questions or concerns you may have.

Information for payroll, income taxes, or other purposes can be faxed, emailed, or mailed to our office. Alternatively, you can drop information off in our secure drop box located to the left of our main entrance doors.

Pick-up Policy:
You can arrange to pick up completed tax returns, payrolls, or other information at our office during regular business hours, by letting the staff member you work with know that you would like to pick things up when they are finished. When you arrive at our office, call or ring the doorbell to the right side of our front door and someone will bring your information out to you. For the safety of our staff members and you, we request that you wear a mask when approaching our front door to pick things up.

In Person Meetings:
When necessary, in person meetings can be arranged by contacting the staff member you wish to meet with. Masks are required in order to enter our building.

For our individual income tax clients who have filed for an extension of time to file returns:
We will prepare your income tax returns and mail them to you when they are completed. If you have any questions on the returns or would like assistance on where to sign or mail the returns and/or payments, please call our office when you receive the returns and one of our administrative assistants will help you.

Alternatively, you can arrange to pick up your return, pursuant to our pick-up policy outlined above.

For our payroll clients:
If your payroll is normally prepared by Dee Clemente or Cathy Hess, it may be occasionally reassigned to Robin Dengler. You can reach Robin by email at rdengler@wnccpa.com or by phone at 717-336-3801, Ext. 113.

If your employees are paid by direct deposit, they will continue to be paid that way and PDF copies of payroll reports will be sent to you.

If your employees are paid by check, we can either arrange a delivery procedure with you or send PDF copies of payroll reports to you so that you can prepare checks for the employees’ net pay. You can either hand write the checks or create them from your accounting software. Your payroll preparer can assist you with this process.

Alternatively, you can arrange to pick your payroll up, pursuant to our pick-up policy outlined above.

For our business clients:
Our staff will continue with work as usual for the preparation of corporate and partnership income tax returns and, if applicable, financial statements. You are strongly urged to email any information requested in connection with your year-end or interim work. However, information can also be faxed, mailed, or dropped off in our secure drop box located to the left of our main entrance doors.

When your work is completed, the principal or manager in charge of your account will be in touch with you to determine a method of delivery and review of your tax returns and/or financial statements. In the interest of maintaining social distancing, we are trying to limit face-to-face reviews to those situation where it is absolutely necessary. We have the capability of emailing the documents to you, then initiating a remote computer session with you to review the returns and statements with you while you view them on your computer screen. This will be our preferred method of reviewing things with you.

For all of our clients:
Please do not hesitate to contact us with any questions or concerns you may have. It is our goal to continue to provide you with all your needed services while practicing social distancing during this pandemic. Please continue to visit our website for updates and additional information.

A Trusted Certified Public Accounting and Consulting Firm Serving South Central Pennsylvania

We are a certified public accounting and consulting firm located in Ephrata, PA. As CPAs, we provide value to our clients through our accounting, auditing, tax, and small business consulting services and do so with integrity and a desire to see our clients succeed. Our accountants and paraprofessionals possess expertise in many different accounting, tax, and finance disciplines. This allows us to assist a wide range of businesses, non-profit organizations, and individuals. We take pride in our ability to deliver financial services to clients of all sizes in a timely manner and help them add value not only to their bottom lines but to their overall financial stability.